Question 1

Can I really cancel at any time?

Accepted Answer

Yes! We understand the need for SMEs to be flexible so we don’t tie you into a contract.
 
Simply let us know and we'll stop your billing at the end of the calendar month.

...That being said, you won’t want to leave...!

Question 2

What steps do I need to take to get setup?

Accepted Answer

Setup is super simple. Once we receive your payment details, we’ll send you an onboarding link for our portal. All you need to do is enter some simple details and customise to fit your branding! Then, onwards to supercharged wellbeing!

Question 3

Who has access to wellbeing data?

Accepted Answer

As the admin of the platform, you’ll be the only one able to access wellbeing data.

We ensure that all submitted employee wellbeing data is anonymised - to maintain trust and security.

Question 4

What metrics do I get access to?

Accepted Answer

You get access to the wellbeing average, connection, sleep, finances, movement and wordles. Over time these stats are outputted showcasing the company trend for each of these metrics.

Question 5

I’ve had a look on the portal and have seen some other sessions i’d like to book, can I book these?

Accepted Answer

Of course you can! Any sessions you wish to add on top of the base plan will be at an additional cost.

Question 6

What makes you different from other wellbeing solutions?

Accepted Answer

Our Price. 
Our offering.
Our sessions.
Our expertise.
Our commitment.

Question 7

Do you offer any discounts for annual memberships?

Accepted Answer

We want you to be as flexible as possible, but if you would like to sign up your team annually, we’re happy to negotiate a discounted rate.

FAQs

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